We’ve answered some of the most common questions customers have asked us. Just select a category below that best suits your question or filter questions by keyword.

Yes, we only use our own expert fitters employed by Kitchen Magic to ensure your new kitchen is of the highest standard.

Arranging a design visit is simple – just phone us on 0121 333 2788 or fill in the quotation request form and one of our friendly advisors will be more than happy to arrange this for a time to suit you. In order to give you a detailed and accurate presentation, we kindly ask for around an hour of your time.

As long as the structure of your existing kitchen is sound, it’s more than likely that your kitchen is make-over ready, regardless of its age, style, or the original manufacturer. We also offer a free, no-obligation survey and quotation service, whereby our expert designers will be able to inspect your kitchen units to confirm their suitability.

We have regionally-based designers, so we are usually able to get a designer to visit you at your home and provide a quote within approximately 5-7days. Once your kitchen has been precisely measured by our expert surveyors – a task which is usually carried out a few days following the placement of your order - your goods will be tailor-made in our own factory in Birmingham. Due to the fact that we manufacture in house, we are able to offer uniquely short lead times. Our experienced craftsmen will then install your new kitchen with the greatest care and attention to detail. Depending on the size of the kitchen and extent of the makeover, this can be done in as little as a day. Overall, the whole process from start to finish can be as little as 3 weeks.

The beauty of a kitchen makeover as opposed to a total refit is that it can be completed in as a little as a day. This means no turning your home into a building site, and no living off microwave meals and takeaways for a month! If your kitchen is larger or requires more work, we may need an extra day or so with you in order to complete your refurbishment to the highest possible standard.

As every kitchen is different in terms of size and requirements, we cannot give an exact cost until accurate measurements have been taken. Prices can also vary depending upon the style of door that you choose and the amount of labour involved in the refurbishment. This is why we offer a free, no-obligation quotation service; so that we can give you an accurate cost, with the guarantee of no hidden charges later on. For more information contact us or read our blog post on the cost of kitchen facelifts here.

We are a family-run business and have been operating since 1984 transforming thousands of customer’s homes and making sure that we do everything possible to make our customers feel comfortable. This extends to both our staff and the work that we carry out; with many of our employees having been working with us in excess of 10 years. For testaments to the quality of our work and the service that we provide, please see our testimonials page, containing honest reviews from customers across the country.

In addition to replacing your doors, drawer fronts and worktops, we can also add additional units and features if required. Many customers want to make better use of their existing space by adding corner units, plate racks, islands and many more alternatives. Our designers are more than happy to help you with minor adjustments to the layout of your kitchen, or simply to advise you as to how you can make the most of the space you have. We also offer a range of handy kitchen storage solutions which can be fitted into your existing units to help organise your space.

Unfortunately, we are unable to provide single doors that are not part of a full refurbishment. As all our products are hand made to order, we do not keep any stock items, therefore it is simply uneconomical for us to operate our machinery to manufacture one or two single doors.

As well as changing the doors and drawer fronts, we can also supply all the accessories to match the doors of your choice; including end panels (any sides of the units that are on display), plinth (the kickboards that link the units to the floor), cornice and pelmet (the trim at the top and bottom of the wall units) and any other fillers required.

Get in touch with us

On a day-to-day basis, we receive many questions regarding our products and the services we provide.

Although significantly more cost effective and less disruptive than an entirely new kitchen, we understand that a kitchen makeover is still a big investment and you’ll want to be sure of everything before you go ahead.

If you can't find the answer you’re looking for in our FAQs, please do not hesitate to contact us on 0121 333 2788, or send us an email via our enquiry form.

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